ms.Mohamed Salama

IT SUPPORT · CYBERSECURITY · SOFTWARE

Making technology
work for people.

I'm Mohamed Salama — an IT support professional with a cybersecurity background and hands-on experience contributing to software projects.

Explore my work Get in touch
CONNECTING PEOPLE & SYSTEMS MS / 01
An interconnected system illustrating the connection between technical support, security, and software
SUPPORT.SECURE.BUILD.
Orange County, California Open to U.S. relocation English & ArabicA little more about my background

01 — WHAT I BRING

A practical perspective.
Across the stack.

From the person at the keyboard to the systems behind it, I bring careful troubleshooting and clear communication.

01

Support that helps.

Windows endpoint support, workstation imaging, device deployment, printer troubleshooting, and ticket triage.

Windows · ServiceNow · Endpoint support
02

Security with purpose.

Access reviews, least-privilege checks, log analysis, and findings documentation informed by a cybersecurity education.

Access reviews · Python · Log analysis
03

Software, built together.

React and Next.js interface contributions, browser storage, functional testing, and GitHub pull-request collaboration.

React · Next.js · Git & GitHub

02 — SELECTED WORK

Learning by building.
Contributing with care.

A closer look at my application contributions and academic work.

FRONTEND CONTRIBUTIONS01
Protected routes
Application pages
Analytics interface
Saved preferences
REACT / NEXT.JS

COLLABORATIVE APPLICATION · FLATIRON SCHOOL

PriceHawk / PricePilot

Frontend features and interface improvements for a collaborative application, developed through GitHub pull requests.

ReactNext.jslocalStorageGitHub
Explore my contributions

My contributions and submitted frontend work include:

  • ProtectedRoute and About, Login, and 404 pages.
  • Dark-theme styling and dashboard CSS improvements.
  • Analytics cards and savings insights.
  • History and Settings persistence using localStorage.

The project uses a React/Next.js frontend and a Java backend. My work highlighted here focuses on the frontend.

See my project pull requests
View merged analytics contribution
ACADEMIC CAPSTONE02
ZERO TRUST
IdentityDevicesAccess
CYBERSECURITY & INFORMATION ASSURANCE

GRADUATE CAPSTONE · WESTERN GOVERNORS UNIVERSITY

Zero Trust for a small business

An academic project exploring Zero Trust for an SMB of approximately 45 employees, completed as part of my master's degree.

Zero TrustCybersecurityAcademic project
Explore the project context

This graduate capstone applied a Zero Trust perspective to the needs of a small business of approximately 45 employees.

Completed within the M.S. in Cybersecurity & Information Assurance at Western Governors University. This was academic work, rather than a client production deployment.

See my education
Interested in the way I work?Find me on GitHub

03 — EXPERIENCE

Real environments.
Practical experience.

A background spanning healthcare IT support, public-sector endpoints, security reviews, and collaborative software development.

SEP 2026 — PRESENT PART-TIME

IT Field Services Support Specialist

TEKsystems

Endpoint support, workstation imaging, device swaps, printer troubleshooting, and ServiceNow tickets. Experience includes EPIC go-live support during a healthcare client assignment.

APR 2026 — PRESENT PART-TIME

AI Engineering Apprentice

Flatiron School

Contributed frontend features and interface improvements to a collaborative React/Next.js application, working through GitHub pull requests.

JAN 2025 — JUN 2026

IT Security Intern

AWS

Access reviews, least-privilege checks, authentication and infrastructure configuration reviews, and unusual-access log analysis. Used Python to process security logs and documented findings and remediation progress.

MAY 2025 — MAY 2026

IT Support Analyst

Los Angeles County Department of Public Health

Client assignment via Global Service Resources

Windows endpoint support, imaging and deployment, asset inventory, ticket triage, printer troubleshooting, and Active Directory account requests across site visits.

ALSO IN MY BACKGROUND

Security & site operations · First Coast Security

Authorized-access verification, visitor escorts, alarm reporting, incident escalation, and shift handoffs at client data center facilities.

04 — A LITTLE ABOUT ME

Curiosity drives me.
Clarity guides me.

I enjoy understanding how things work — and helping people when they don't.

My experience brings together hands-on support, security-focused thinking, and application development. I value clear documentation, careful troubleshooting, and learning from the people I work with.

Based in Orange County, California, I'm open to relocation across the United States for the right technical opportunity.

Mohamed.IT SUPPORT / SECURITY / SOFTWARE

Education

M.S. Cybersecurity & Information Assurance

Western Governors University · December 2025

B.S. Computer Science

Western Governors University

Certifications

  • CiscoCCNA
  • CompTIACySA+
  • CompTIASecurity+
  • CompTIAPenTest+
  • ISTQBCertified Tester Foundation Level

Additional toolkit

Python · JavaScript · TypeScript · SQL · REST APIs · Git · TCP/IP · DNS · DHCP · Linux · Functional testing

05 — LET'S CONNECT

Good work starts
with a conversation.

Have an opportunity in IT support, cybersecurity, or software?
I'd be glad to hear about it.

LinkedIn GitHub

Based in California. Open to what's next.